FAQ



Q: Are you a manufacturer or trading company?
Wujiashen is not only a manufacturer but also also devote to developing International ingredient market since 2009.
 
Q: How Do I Make an Order?
Feel Free contact us with tel 0086 132 0658 6513, or email sales_wjs@gerunyaoye.com. We will connect you and assist you with your order.
 
Q: What is the MOQ (Minium Order Quantity)? 
Our MOQ is 1 kg. While it would depend on the product you are looking for. For each order, we will fully offer our support.
 
Q: Can you provide Free Sample for testing?
Yes, we can provide NMT 30g free sample for testing. Please get contact with sales_wjs@gerunyaoye.com or click here leave us message.
 
Q: What is your Delivery Time? 
3-7 working days upon receipt of your payment if product in stock. Or it depend on the product, quantity and processing schedule, also we will do our utmost to catch your shipping.

Q: What about the Shipping Methods?
For products less than 50kg, UPS, FedEx, DHL, TNT, EMS are available; and for more than 50kgs, we offer consumers the methods to deliver the goods by air or by sea. All above expect special cases.
 
Q: How about the Payment Methods?
We accept T/T, L/C for big amount, and Paypal, Western Union etc. for small amount.

Q: What is an extract, for example "Skullcap extract 20%" ?
An extract is made by standardizing the powder to contain a minimum amount of an active ingredient. For example, skullcap extract 20% means that there is a minimum of 20% baicalin in the finished product. Using a standardized extract gives you assurance that your formula contains the correct amount of active ingredient.
 
Q: What is a Ratio, for example"Eleuthero 10:1" ?
A ratio is made by concentrating a large amount of raw material to make a higher potency product. For example, Lingonberry 10:1 means that 10  parts of raw materials were used to make 1 part of finished product. This process results in a more concentrated and potent form of the raw ingredient.